A number of measures and protocols will be in place to address any necessary city, state, or CDC guidelines in June and to provide everyone with a high level of comfort attending NeoCon 2023.

THE MART has received GBAC Star accreditation. GBAC STAR is the gold standard of prepared facilities and the cleaning industry’s only outbreak prevention, response, and recovery accreditation.

An extension of current building practices at THE MART and event measures include:

Optimized air filtration and circulation

• THE MART has implemented the latest guidance from ASHRAE and has worked with Infectious Disease Specialists and Mechanical Engineers to execute recommendations for indoor air quality and air filtration.
• There has been an increase in the amount of fresh air that is being circulated in the building. The entire building is also being flushed with 100% outside air two hours before and after business hours each day.
• The building's air handlers have a MERV-15 filter rating that is hospital-grade and higher than the majority of commercial buildings.

Enhanced cleaning protocols

• THE MART is employing aggressive cleaning protocols for all common areas of the building using approved products and protocol from public health agencies.
• Cleaning staff has been trained on the safe and healthy use of cleaning chemicals used in accordance with OSHA's Hazard Communication standards.
• There is frequent disinfection and cleaning of high touch surfaces, and electro-static spraying of elevators and other public spaces.
• Hand sanitizer stations will be located throughout the lobby and showroom/exhibit floors.

Event measures

• Low contact registration
• Elevator monitors to manage comfortable capacity
• Ample outdoor lounge space and low contact food service on the new River Park at THE MART
• Hybrid programming with virtual CEU sessions and live onsite keynotes also available via livestream

THE MART, NeoCon’s venue, provides 24-hour building security. During NeoCon show hours you will be able to find security on all NeoCon show floors and throughout the building. Security staff will also be monitoring the exterior of the property along with Mart Parc Wells and Mart Parc Orleans. Paramedics will be on staff throughout NeoCon.

Any security questions or concerns can be directed to THE MART Security Operations Center at 312-527-7700.

As always, in the event of need for police, fire department or medical emergency service, dial 9-1-1. For non-emergency police matters contact 3-1-1.

Safe Travel Tips

• Know your destination and possible routes
• Be aware of your surroundings
• Travel in groups when possible
• Take Uber, Lyft or taxis if possible and plan your ride ahead
• Do not be distracted (do not use cell phones or headphones when walking or driving; be aware of intentional distractions from beggars or scammers)
• If you see something, say something; Report suspicious activity to police or security

Attendee and Exhibitor Registration | Floor 1

Coat and Luggage Check | Floor 1, North Lobby

InfoBar | Floor 1

Press Office | Floor 1

Exhibitor Services | Floor 7, Orleans

Lead Retrieval Services | Floor 7

Sales Office | Floor 7, Orleans

Mother's Rooms | Floor 7, Orleans | Floor 2, Across from Just Salads

Supported by:

MilkMate is the turnkey breast pumping solution for workplace wellness rooms. The solution includes a high-performance breast pump and single-use, pre-assembled and pre-sterilized parts that are ready for immediate use, so that breast pumping mothers have to bring nothing with them in order to breast pump at the conference. A fridge is also available to store milk throughout the day.

Hotel reservations for NeoCon 2023 in June can be made through OnPeak, our official housing vendor. Through onPeak we are able to offer you convenient and affordable options for your trip to NeoCon 2023. onPeak is the only hotel provider endorsed by NeoCon, and we encourage you to book through them early for the best selection and price. Additionally, booking through onPeak allows you to make adjustments without penalty. Visit the Hotel and Travel page to make your reservations.