The return to occupancy creates an opportunity to reset previous workplace strategies and expectations with new approaches to address the paradigm shift. These conversations provide new opportunities to include additional stakeholders early in the process to respond to growing requirements around sustainability, wellbeing, and technology; themes that are driving the new evolution of the built environment.
New research done by the International Facility Management Association (IFMA) exploring how people interact with space will be discussed by a panel of experts. The concept of occupancy in all its dimensions is of paramount interest to those providing product solutions to meet user needs in the built environment and those who manage assets related to all types of spaces.
Cynthia Milota, Director of Ware Malcomb’s Workplace Strategy and Change Management practice, delivers, with her team, human-centered, experience-based work environments. She partners with clients to formulate their unique objectives: mindful of wellness, culture, talent strategy and success measures. She has held roles as the consultant and as the workplace strategist for a Fortune 500 financial services organization. She has published and presented her research at academic and professional conferences, held adjunct faculty positions, served on juries and editorial review teams. She currently serves on the International Facilities Management Association (IFMA)-Workplace Evolutionaries (WE) board in Membership / Analytics and is the co-chair of the Environmental Design Research Association’s (EDRA) Workplace Environment Network. Cynthia lives in Chicagoland, is married, has two adult children, and never passes up the opportunity to visit a submarine.
Matthew Negron, President of Dauphin Americas, has over a decade of experience in the furniture industry with experience ranging from product design, engineering, sales, and executive leadership. During his tenure at Dauphin, he has given over one-thousand presentations to people in Canada, the USA, and Latin America. Matthew continues to be involved with industry associations such as CoreNet, IIDA, and IFMA and is currently the Vice President of City Centers for IIDA PA/NJ/DE. Outside of the contract furniture market, Matthew is an Adjunct Professor and provides freelance work through his company, Think Simplicit.
Daniel O’Bannon began his career at Health Care Service Corporation/Blue Cross Blue Shield in 2016 as Senior Director Property Management and Facilities Operations. Daniel’s responsibilities included the facilities operations management of over 50 locations, property management utilizing a third party supplier and food service management for all the company sites. In 2019, Daniel was promoted to the position of Executive Director Property Management and Facilities Operations. Prior to joining HCSC, Daniel held various leadership roles with CBRE, Johnson Controls Inc. and Electro-Thermo Plastics.
Daniel manages the company-wide sustainability program, which in 2018, he led efforts for HCSC to implement. Within the first year, this area has implemented a company-wide recycling program and generated over $750k in utility energy savings. Using highly effective leadership and personnel management skills, Daniel also successfully planned and executed a two phase department restructuring within the facilities operations department. A component of the restructuring yielded noted increases in diverse personnel hiring and employees with significantly greater technical abilities.
Rich Oliver is the Chief Commercial Officer for 9to5 Seating. Rich followed in his father’s footsteps and started his career with Steelcase in Cleveland. With more than 25 years of sales management experience within the contract furniture industry, Rich is known for his strategic leadership style, track record of revenue growth and ability to develop strong teams that generate results. He has experience on both the manufacturer and dealer side of the business; Rich has developed a reputation as an accessible leader with a strong work ethic anchored by integrity, credibility, and a sense of humor. Originally from Boston, Rich grew up in Youngstown, Ohio and is a proud graduate of Youngstown State University. Rich and his wife Ann have two children, Kevin and Claire and reside in Columbus, Ohio with their two Golden Retrievers.
Kate Davis' approach to design is to become a student of her client’s business. She aims to understand their people, vision, values and brand at a deep level so that each design decision comes back to being accountable to this understanding. As HKS’ Global Design Director of Commercial Interiors, Kate brings over 20 years of experience to finding opportunities that enrich the human experience through design. Throughout her career, Kate has amassed broad expertise through all project phases, from discovery, strategic real estate analysis, programming and space planning to project and construction management. Kate leads clients toward transformational workplaces, contributes to research and thought leadership. She believes in taking an integrated approach to interior design bringing together interior designers, architects, environmental graphic designers, researchers, anthropologists, and more to create places that delight, heal, and stimulate peak performance. Her work leads to design with measurable impact.